Three solutions that cut call centre volume, automate claims processing, and retain more members — without adding headcount.
Give every member instant, accurate benefit answers via WhatsApp — in plain language, in seconds, without calling your call centre. Available in all 11 SA official languages.
Automate pre-auth triage, resolve routine claims exceptions without human review, and cut processing backlogs. Built for SA schemes running on Rx20, Rx30, or proprietary systems.
Automate gap claim submission, predict member lapse before it happens, and intervene with personalised outreach. Turn retention from reactive to proactive.